Customer Service Specialist

Role Overview

• Provide excellent customer service to clients and requestors
• Meet daily goal of 85 calls per day
• Assist clients with status of requests via phone call
• Ensure accurate notes in Med-Release
• Build strong relationships with customers
• Reprocess orders and obtain missing information
• Perform data entry and other duties as assigned

Requirements

• Excellent communication skills
• Detail-oriented
• Strong follow-up and time management skills
• Proficient in Microsoft Office
• High school diploma or GED required
• 1+ year of Customer Service/ Call Center experience preferred

Benefits

• Remote position
• Flexible schedule