AWSPythonTypeScriptAIAgenticLambdaCloudWatchNew RelicMentoringCommunicationRemote Work
About this role
Role Overview
Monitoring production services, applications and infrastructure
Helping with Production Outage/Escalation process and communication
Triaging & documenting issues in slack channels
Escalating, following up and being lead on issues to resolution
Documenting and researching production issues to tie them to NR or other system alerts
Documenting issue workflow and types
Helping roll out new processes as well as helping enforcing processes
Providing metrics on issue types and tying them to releases or other events where possible
Working in QA on triage feedback, communication, and escalation
Helping with automation of issue escalation where possible
Requirements
At least 3 years of experience as QA Engineer (automation)
Experience with TypeScript and Python
Experience with AWS services (such as CloudWatch and Lambda)
Ability to quickly adapt and execute efficiently
Very good command of English
Ability to learn quickly
you will be provided with all the help to develop new skills needed for the role
Open to working between 10:00 and 18:00 CET
Prior SRE experience is not strictly required if you have a solid technical background and a strong ability to grow into the role
Familiarity with tools like New Relic and MUX is a plus, but these can be learned within the team
Experience with MS Copilot (agents and prompting, agentic AI orchestration with copilot)
Tech Stack
AWS
Python
TypeScript
Benefits
Remote Work, Flexibility & Balance – Hybrid work. You are welcome but not required at our offices.
Flexible benefits (pyszne.pl vouchers, mobile phone, data subscription by modem or cash benefit).
Performance management – regular partnership meetings between each employee and his manager.
You can create a career path based on your goals.
We provide training, mentoring, and support to help you along the way.
Training & Mentorship – Learning and Development is a big part of our company culture.
You will have access to a training budget, language classes, internal courses, and training.
intive Hubs – you will join a community of intivers sharing the same professional profile.
Culture & Connection – We cultivate connections within teams, across functions, and up and down the org chart. We make sure everyone is noticed and feels connected to our mission and each other.
We arrange bonding events for our employees and their children.
We care, so we have strong CSR.
Benefits offer – available for you and your family members: Medicover + More Smile Package, Multisport, Group Insurance, Sport Subsidy.