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Customer Onboarding Officer – Italian Market at Qonto | JobVerse
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Customer Onboarding Officer – Italian Market
Qonto
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Customer Onboarding Officer – Italian Market
Italy
Full Time
2 hours ago
No Sponsorship
Apply Now
Key skills
AI
About this role
Role Overview
Help scale the Italian market and tackle operational backlog.
Analyze customer and company profiles to determine eligibility.
Review KYC/KYB documents throughout customer lifecycle.
Draft detailed analytical reports for acceptance or rejection decisions.
Provide operational support to level one (DTO) team as needed.
Maintain high operational cadence to process accounts efficiently.
Requirements
1 to 2 years of operational experience in customer care, KYC/KYB and/or compliance, ideally in a fast-paced fintech or startup environment.
Strong attention to detail and comfortable reviewing complex legal and financial documentation.
Strong structured reasoning skills and ability to write clear analyses.
Fast learner who thrives in a high-volume, challenging environment.
Fluent in written and spoken Italian and excellent English skills.
Benefits
Unlimited access to AI tools.
Close-knit team culture.
Comprehensive internal management training.
Opportunities for continuous learning.
Impact on compliance rate and customer satisfaction metrics.
Apply Now
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