Maintain the programming for a roster of events, from initial engagement through the end of the event
Support internal departments with general questions, support and troubleshooting related to event programming
Gather event details via email, project management tools, and through meeting attendance with internal and external stakeholders to ensure proper understanding of details for configuration of events
Set proper timeline expectations based upon event build complexity and client requirements
Perform Event QA process to ensure programming accuracy and adherence to company compliance standards
Support internal FGT development teams by providing User Acceptance Testing setup and execution
Meet and exceed defined timelines around event programming
Develop and maintain excellent working relationships with all internal and external teams
Execute and complete other duties as assigned.

H.S. diploma or equivalent, Bachelor’s degree preferred
2+ years’ experience in enterprise software industry is highly desirable
Experience with the ticketing industry highly desirable
Knowledge of box office operations preferred
Computer savvy and proficient with Microsoft Word and Excel; ability to learn new technologies
Basic HTML skills preferred

Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
401(k) program with company match, stock reimbursement program
New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
Volunteer time off, crowdfunding match

Event Programmer – Contract

Key skills