Integration Health Engineer

Role Overview

• Personally motivated by solving complex, real-time technical puzzles.
• Autonomous, urgent, and creative. You genuinely love diagnosing system failures and searching for solutions that are complete, not just the obvious band-aid.
• Highly detail-oriented and meticulous about system reliability and performance.
• Passionate about maintaining the highest standards of data flow and system connectivity.
• A proactive problem-solver who anticipates and resolves issues before they impact the business.
• The kind of person who thrives on cross-functional collaboration with engineering and operations teams.
• Serious about your work, but not about yourself. Let’s face it
• the way things are going, you kind of need a sense of humor.

Requirements

• Meaningful (2+ years) experience in system integration health, API monitoring, and network troubleshooting
• The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
• Proficiency in scripting/query languages like SQL, Python, PowerShell, or Bash for log analysis and automation.
• A compassionate but consultative, and confident approach when collaborating on technical issues with cross-functional teams.
• A fundamental understanding of API integrations, system operations, and incident management best practices.
• Integrated generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
• Experience with industry-standard monitoring tools such as Splunk, Datadog, or Prometheus.
• Superb communication skills! You believe in keeping all of your stakeholders in the loop and know that multiple mediums of communication are the key to success
• An unrelenting desire to build more equitable, inclusive and diverse workplaces. You view this role as an opportunity to create positive change
• Humility. You believe in treating all people with dignity and respect, regardless of title or tenure

Tech Stack

• Prometheus
• Python
• Splunk
• SQL

Benefits

• Flexible, hybrid work environment at our convenient Soho location
• Competitive PTO
• 100% paid employee health benefit options (including medical, dental, and vision)
• Commuter Benefits
• 401(k) with employer funded match
• Corporate wellness program with Wellhub
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch everyday along with beverages and snacks
• Employee Resource Groups and ZocClubs to promote shared community and belonging
• Great Place to Work Certified