Senior Consultant, SAP Digital Adoption & Enablement

Role Overview

• Development and implementation of change strategies in transformation projects – ideally in the context of SAP, with a focus on sustainable user adoption.
• Translation of change objectives into structured enablement and adoption concepts across systems, processes, and user groups.
• Design, coordination, and hands-on implementation of Digital Adoption Platforms (e.g., SAP EnableNow, WalkMe, Whatfix, Userlane), including creation and quality assurance of in-app assets (walkthroughs, tooltips/SmartTips, hotspots, contextual help).
• End-to-end enablement responsibility: target group segmentation, content lifecycle management, testing & go-live coordination, and evaluation of adoption KPIs (e.g., usage, completion, reduction of support requests).
• Conceptual introduction, operation, and continuous improvement of learning solutions in LMS/LXP environments, including course structures, learning paths, assignments, and reporting (e.g., SuccessFactors Learning).
• Design of modern, future-oriented enablement and learning approaches, including AI-supported personalization and learning analytics.
• Consideration of user experience and accessibility (WCAG) standards in learning content and in-app guidance concepts.
• Execution of stakeholder analyses, alignment workshops, targeted communication initiatives, and enablement sessions (German/English).
• Close collaboration with HR development, IT, and business units, including contribution to governance for enablement content, quality standards, and translations.

Requirements

• Several years of experience in Organizational Change Management within technology
• or ERP-driven transformation projects (ideally SAP), with a strong focus on user adoption.
• Experience in the design and operational use of Digital Adoption Platforms (e.g., SAP EnableNow, WalkMe, Whatfix, Userlane), including ownership of productive in-app guidance content.
• Participation in at least one end-to-end enablement or adoption initiative, from change concept through rollout to evaluation of adoption KPIs.
• Practical experience in LMS/LXP environments, including course structures, learning paths, assignments, and reporting (e.g., SuccessFactors Learning).
• Familiarity with change management methodologies (ADKAR, Prosci, Kotter) and instructional design, paired with a pragmatic, implementation-oriented mindset.
• Strong communication skills, empathy, and confidence in stakeholder interactions.
• Very good German and English language skills.
• Interest in modern enablement and learning approaches, including AI-supported concepts, UX, and accessibility (WCAG).

Tech Stack

• ERP

Benefits

• 30 days of paid vacation
• Internal and external training opportunities
• MyN – Nagarro Employee Share Program
• Attractive company car and company bicycle arrangements
• Company-funded accident insurance
• Modern office spaces in central locations with high-tech equipment
• Sports programs
• Access to the corporate benefits portal
• Free fruit and drinks
• Plenty of room for innovation in a high-growth environment with the latest technologies and products
• Flat hierarchies and a long-term, stable position with attractive development opportunities