Integration Engineer – Implementations

Role Overview

• Lead the deployment of custom integration solutions built by the development team, ensuring they are correctly configured for the customer’s specific environment
• Utilize tools such as Mulesoft, Workato, and Zapier to set up, test, and refine integrations based on customer-specific requirements
• Act as the primary technical point of contact during the implementation phase, participating in customer calls and managing email communications to ensure project success
• Identify and resolve configuration-level issues to ensure integrations provide "wow" functionality and meet deadline requirements
• Collaborate with Sales and Customer Success to understand business challenges and ensure the implemented solution meets the customer's key needs
• Build deep relationships with senior technical individuals within customers' IT departments to help them realize the value Motive’s platform provides to their organization
• Capture and share best-practice knowledge amongst the internal Motive stakeholders in sales, marketing, customer success, and R&D departments

Requirements

• Proven experience (3+ years) deploying and configuring enterprise-level integrations
• Certifications for one of the integration platforms like Mulesoft, Workato, Zapier, or Boomi is preferred
• Understanding of authentication standards such as OAuth, SAML, and Single Sign-On (SSO)
• Strong ability to build productive client relationships and communicate technical concepts clearly via phone and email
• Experience working within an Agile SCRUM environment to manage work prioritization and deadlines

Benefits

• Creating a diverse and inclusive workplace
• Equal opportunity employer