Senior Global Key Account Management Specialist

Role Overview

• Manage a portfolio of strategic accounts across different verticals (OEMs, EPCs, industrial players, forwarders)
• Structure and deploy vertical-specific strategies (Wind, Power, Rolling, Yachting...)
• Identify decision-makers and project pipelines within key clients and ecosystems
• Build account plans including growth targets, tender strategies, and routing optimization
• Support major RFQs and project bids with tailored solutions (OOG/BBK, multimodal, service design)
• Strengthen CMA CGM positioning as a project cargo expert through client engagement and industry events
• Animate and coordinate a global network of agencies and sales representatives across key trades
• Drive visibility on pipeline, strategic opportunities, and project developments across regions
• Ensure alignment between Sales, Trade, Pricing, and Operations to deliver competitive and executable offers
• Support local teams on complex OOG / Breakbulk shipments (feasibility, routing, service selection)
• Develop and monitor performance dashboards (TEUs OOG, BBK volumes, win ratio, vertical performance)
• Lead internal reviews and contribute to Quarterly Business Reviews with key regions and clients
• Develop a strong understanding of project cargo market dynamics (flows, commodities, competitors)
• Leverage knowledge of CMA CGM’s maritime network (services, rotations, gateways, constraints) to optimize our development
• Identify gaps between market needs and current network capabilities and propose improvements
• Support internal teams in translating commercial opportunities into operationally viable solutions
• Participate in cross-functional workshops on pricing strategy, research tools, and business development frameworks
• Contribute to the improvement of internal tools (quoting platforms, data analytics...)
• Promote data-driven decision making and improve visibility on opportunity qualification and prioritization
• Contribute to digitalization initiatives aiming at increasing commercial efficiency and scalability

Requirements

• Postgraduate degree in International Trade, Logistics, Engineering, or Business Management
• 5+ years of experience in shipping, logistics, or project cargo environment
• Strong understanding of Project Cargo markets (OOG / Breakbulk / Industrial Projects)
• Good knowledge of maritime network organization (services, trades, routing constraints)
• Proven ability to animate international networks and work in a matrix organization
• Strong commercial acumen with experience in complex negotiations and tender management
• Analytical mindset with ability to structure insights and translate them into action
• Excellent communication skills and stakeholder management (internal & external)
• Fluent in English

Benefits

• Competitive salary
• Health insurance
• Flexible working hours
• Professional development opportunities