Oversee daily operations to ensure products and processes meet established standards.
Lead a team of inspectors or analysts, coordinate development plans, review documentation, and drive continuous improvement initiatives.
Monitor compliance with regulatory requirements, identify quality issues, and collaborate with cross functional teams to implement corrective and preventive actions.
Develop and enforce quality procedures, inspection criteria, and test protocols.
Conduct audits, analyze data, and prepare quality reports for management.
Investigate nonconformities and oversee corrective and preventive action plans.
Support continuous improvement initiatives to enhance product quality and operational efficiency.
Supervise, coach, and develop analysts responsible for reviewing claims, transactions, and operational workflows.
Monitor daily claim processing activities to ensure accuracy, compliance, and adherence to internal controls through testing.
Champion continuous improvement initiatives to enhance accuracy, reduce risk, and improve customer experience.
Requirements
Bachelor's degree in business, accounting, engineering, or relevant field.
4 plus years combined experience in application development, quality control, or operations support.
2 plus years in a supervisor role.
Technical Skills include interface design and development, analysis, SDLC methodologies and tools, and data analysis is crucial, general Microsoft tools.
Strong communication, analytical, and leadership abilities are essential for managing teams and ensuring quality standards are met.
Tech Stack
SDLC
Benefits
Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
Retirement Savings: We will support you as you save for your future.
Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.