Account Director – Electricals Division

Role Overview

• Taking the lead in the day-to-day operation of the account: Be the primary point of contact for client stakeholders, ensuring exceptional service, strategic insights, and flawless execution of field marketing initiatives.
• Data and Reporting: Overall accountability for all data and reporting for the client, working very closely with the dedicated D&I Manager to ensure timely and accurate reporting. Have a curiosity on the various data streams we have and look for trends which could influence our operational direction and ultimately improve results.
• Drive Strategic Field Marketing Initiatives: Lead the planning, management, and delivery of large-scale field sales projects in collaboration with the client, external agencies, internal teams, and client leadership, ensuring clear alignment and realistic expectations.
• Build and Nurture Relationships: Cultivate and maintain strong client relationships by understanding their business goals, translating these into innovative field marketing solutions, and ensuring that the programs directly support revenue growth.
• Champion Operational Excellence: Oversee project briefings, manage budgets, and track campaign performance through data analysis, ensuring every initiative meets our high standards of compliance, quality, and impact.
• Collaborate Across Departments: Ensure seamless integration with Client Development, Campaign Management, Talent Management, and our international offices, promoting brand consistency and a unified client experience.
• Team Leadership & Management: Manage and develop a high-performing team, foster a culture of continuous improvement and lead recruitment and training initiatives.

Requirements

• Proven experience as a Account Director on a strategic FM account, with a strong record of driving strategic initiatives and delivering client results.
• Extensive experience in field marketing, with a background in either a major agency or in-house marketing role.
• Familiarity with the retail industry, and, ideally, the vaping or electricals sectors.
• Exceptional skills in managing large-scale client activities and building relationships at a senior level.
• Demonstrated ability to work collaboratively with diverse internal teams and external partners.
• Proficiency in data analysis, with experience using tools like Power BI (preferred, but not essential).
• Strong budget ownership with proven P&L management capabilities.
• Excellent written and verbal communication skills, with a confident and professional presence when engaging with clients, stakeholders, and team members.
• Outstanding organizational skills and attention to detail, capable of managing multiple projects while maintaining high-quality standards.
• A proactive and solution-focused approach to problem-solving and operational efficiency
• Strong leadership capability with experience of running a field team of 20+ heads.
• Full UK driving license and access to a vehicle
• Able to travel to client sites across the country

Benefits

• Salary up to £65K gross per annum
• Hybrid working opportunities
• 3 days in the office and 2 days working from home.
• 23 days annual leave plus bank holidays increasing each completed year to 30
• Flex buy/ sell holiday scheme
• Life Assurance
• Employee Assistance and Wellbeing Programmes
• Digital 24/7 GP Service available from Day 1
• Free private medical and dental healthcare after 2 years of service.
• Salary Sacrifice pension / cycle to work and car lease schemes
• Season Ticket Loans.
• Retail Discount Scheme
• Our Head Office location has multiple perks including a free onsite gym, free breakfasts, calendar of wellbeing events, free parking, and an onsite cafe.