Key skills
AgileCommunication
About this role
Role Overview
- Ensure systems are maintained in operational condition
- Manage level 3 incidents
- Oversee scheduled/planned operations
- Maintain regular, high-quality client communication
- Contribute to continuous improvement
- Participate in technical projects
- Contribute to documentation
- Support monitoring and compliance activities for ISO 27001
Requirements
- Minimum 5 years' experience in a challenging environment
- Experience with large enterprise clients
- Good spoken and written English
- Rigor, agility, and proactivity
- Strong written communication skills
Benefits
- SWILE card (meal vouchers, transportation, and works council benefits)
- 12 RTT (additional time-off days)
- Group health insurance
- Company profit-sharing scheme
- HR support
- Close managerial support (Agile methodology)
- Company events: after-work events, tech meetups, onboarding evenings, sports events, gaming nights…