iOSReactRubyRuby on RailsTypeScriptRailsCustomer Success
About this role
Role Overview
Work as part of a team creating high-quality, performant iOS experiences within our existing app, specifically with the business user in mind, including:
Develop services that support employee-facing features in the Lime Rider app.
Operator-facing self-serve tooling to enable our Customer Success team and Corporate customer admins to onboard, manage and offboard business accounts efficiently and at scale.
Employer-facing admin portal to help employers configure their programs, onboard and off-board employees, access reporting.
Develop features and services to support channel partners worldwide.
Partner closely with product and design to create business workflows that are intuitive and reliable (for both admins and employee riders).
Navigate shared ownership effectively:
integrate with existing modules and platform services,
collaborate across teams on APIs/contracts,
manage dependencies and rollouts without destabilizing the core app.
Improve quality through testing, instrumentation, performance work, and strong release discipline.
Contribute to continuous improvement: refactors that unblock future work, build performance improvements, better debugging/triage practices, clearer module boundaries.
Troubleshoot and lead full-cycle incident response (mitigation, correction, prevention).
Collaborate with PMs, Engineers, Design, Research, Data Science, and Operations teams to identify and solve problems that impact our users.
Requirements
12+ years of industry professional software development experience, and a track record of building impactful products or systems.
Experience in full stack web applications development, with a focus on backend systems.
Entrepreneurial spirit, comfortable in a fast-paced environment with a high degree of autonomy.
Passion for safety, sustainability, urban mobility, and innovative transportation solutions.
Empathetic, Energetic, willing to listen and tailor solutions to the customers needs.