Analyze, document, and resolve operational incidents (~20% of working time), including escalation and coordination within the team.
Plan, assess impact, coordinate, and implement changes.
Guarantee smooth platform operation and drive continuous improvement.
Contribute to automation and self-service solutions (e.g., DevOps tools, Python scripting).
Work closely with colleagues on task planning, shift schedules, and on-call rotations.

Several years of experience operating and administering cloud and network architectures (e.g., data centers, enterprise environments)
Strong skills in automation and DevOps (e.g., Python, CI/CD, Infrastructure as Code)
Analytical mindset, self-driven work style, and excellent problem-solving abilities
Proven ability to work effectively in a team and communicate clearly
Familiarity with common office and collaboration tools
Team-oriented and collaborative in a multicultural environment
Professional communication skills (written and verbal)
Reliability, flexibility, and proactive approach to challenges
Language Requirements: English: Mandatory (business fluent, written and spoken). German: Preferred, but not required.
Role specific skill requirements: Customer Connectivity MPLS/Peering/IPsec connectivity; BGP policy control; cipher compliance; HA testing; VRF management. Strong WAN BGP/MPLS background IPsec VPN ops and QoS understanding
Certifications: CCNP Service Provider, Fortinet NSE 4, ITIL Foundation

Cloud Infrastructure, Network Operations Engineer

Key skills