Design and maintain SharePoint sites
Manage access and security for SharePoint Online
Implement document management best practices
Govern team creation and configure channels and apps in Microsoft Teams
Support web meeting configuration and troubleshooting
Serve as the Tier 1 escalation point for collaboration-related tickets
Help integrate Teams and SharePoint workflows with other enterprise tools
Provide training, support, and documentation to help staff maximize collaboration tools
Work with cybersecurity teams to configure security measures for sensitive information
Monitor usage reports and support risk assessments.

Bachelor's degree in Computer Science, Information Technology, related field or equivalent work experience
1-3 years of SharePoint and Teams administration in Microsoft 365
US Citizenship with the ability to obtain and maintain a government security clearance
Strong understanding of Azure Active Directory (Entra ID) as it relates to M365 groups and permissions
Proven ability to troubleshoot complex technical issues
Ability to work independently and collaborate with a wide audience.
Experience with GCC High or other regulated M365 environments (preferred)
Hands-on experience managing Zendesk or similar help desk systems (preferred)
Experience with Power Automate to create workflows between SharePoint, Teams, and external apps (preferred)
Experience with data migration tools such as Sharegate (preferred)
Microsoft certification for Administrator Expert or similar (preferred)

Junior Collaboration Systems Administrator

Key skills