Copilot & Viva AI Engineer – End User Services
Philadelphia, Missouri, United States of America
Full Time
2 weeks ago
No Visa Sponsorship
Key skills
PowerShellAIEntra IDCollaborationNegotiation
About this role
Role Overview
- Develop conceptual, logical and physical IT engineering designs
- Complete analysis of business requirements
- Assess testing requirements and prepares testing strategies
- Perform resolution of complex hardware, environmental software operating systems
- Oversees problem avoidance actions
- Analyzes and revises existing system logic and documentation
- Evaluate, recommend and select new software/hardware
- Perform change and problem management using standard tools
- Train System technical staff on use of software/hardware tools
- Assist in the deployment of Microsoft Copilot and rollout of Viva
- Build, deploy, and manage custom AI agents
- Support administration, maintenance, monitoring, and backup of messaging and collaboration technologies
- Investigate and implement new Office 365 capabilities
- Ensure compliance with internal standards, safety practices, and high-quality customer service
Requirements
- Bachelor's Degree or equivalent experience
- 6 years of relevant work experience
- Micro soft 365 services: Copilot Chat and experience with Copilot Studio
- Copilot integration, governance, and best practices
- Exchange Online and Exchange 2016 administration
- Office 365 Groups, Teams, SharePoint Online, OneDrive Tenant administration
- Hybrid Exchange environments
- Strong scripting skills in PowerShell
- Strong understanding of AI agent design, topic creation, knowledge base management
- Proficiency in Power Platform (PowerApps, Flow)
- Additional experience: SPFx (SharePoint Framework)
- Entra ID access management
- Knowledge of Networking, authentication protocols (Kerberos, NTLM, Basic)
- Excellent interpersonal, negotiation, creativity, attention to detail, and oral and written communications skills
Benefits
- Health insurance
- 401k/Thrift Plan with generous employer match
- Employer-funded Pension Plan
- Paid Vacation/Sick Time & Holidays
- Monthly $120 Commuter Allowance
- Flexible Spending Accounts and Healthcare Spending Accounts
- Flexible Work Schedule available in most departments
- Life Insurance and Long Term Disability Insurance
- Tuition Reimbursement (undergraduate and graduate)
- Parental Leave
- Free onsite 24/7 Fitness Center including training classes, Peloton bikes and locker room / shower facilities
- Onsite Cafeteria & Coffee Shop
- Additional Convenience Benefits, Discounts and More…