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Copilot & Viva AI Engineer – End User Services at Federal Reserve Board | JobVerse
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Copilot & Viva AI Engineer – End User Services
Federal Reserve Board
Website
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Copilot & Viva AI Engineer – End User Services
Philadelphia, Missouri, United States of America
Full Time
2 weeks ago
No Visa Sponsorship
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Key skills
PowerShell
AI
Entra ID
Collaboration
Negotiation
About this role
Role Overview
Develop conceptual, logical and physical IT engineering designs
Complete analysis of business requirements
Assess testing requirements and prepares testing strategies
Perform resolution of complex hardware, environmental software operating systems
Oversees problem avoidance actions
Analyzes and revises existing system logic and documentation
Evaluate, recommend and select new software/hardware
Perform change and problem management using standard tools
Train System technical staff on use of software/hardware tools
Assist in the deployment of Microsoft Copilot and rollout of Viva
Build, deploy, and manage custom AI agents
Support administration, maintenance, monitoring, and backup of messaging and collaboration technologies
Investigate and implement new Office 365 capabilities
Ensure compliance with internal standards, safety practices, and high-quality customer service
Requirements
Bachelor's Degree or equivalent experience
6 years of relevant work experience
Micro soft 365 services: Copilot Chat and experience with Copilot Studio
Copilot integration, governance, and best practices
Exchange Online and Exchange 2016 administration
Office 365 Groups, Teams, SharePoint Online, OneDrive Tenant administration
Hybrid Exchange environments
Strong scripting skills in PowerShell
Strong understanding of AI agent design, topic creation, knowledge base management
Proficiency in Power Platform (PowerApps, Flow)
Additional experience: SPFx (SharePoint Framework)
Entra ID access management
Knowledge of Networking, authentication protocols (Kerberos, NTLM, Basic)
Excellent interpersonal, negotiation, creativity, attention to detail, and oral and written communications skills
Benefits
Health insurance
401k/Thrift Plan with generous employer match
Employer-funded Pension Plan
Paid Vacation/Sick Time & Holidays
Monthly $120 Commuter Allowance
Flexible Spending Accounts and Healthcare Spending Accounts
Flexible Work Schedule available in most departments
Life Insurance and Long Term Disability Insurance
Tuition Reimbursement (undergraduate and graduate)
Parental Leave
Free onsite 24/7 Fitness Center including training classes, Peloton bikes and locker room / shower facilities
Onsite Cafeteria & Coffee Shop
Additional Convenience Benefits, Discounts and More…
Apply Now
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