To sell Teleport’s products and services to existing customers while maintaining and supporting the relationship.
Responsible for uncovering growth opportunities and bringing them to close as well as ensuring on-time renewals.
Responsible for forecasting Net ARR changes and keeping SFDC up to date.
Manage day to day communication with their book of accounts.
Drive adoption and create champions.
Seek out new opportunities for Teleport.
Deliver on-time renewals.
Identify and mitigate risk for contraction/churn.

Experienced: Has 3+ years experience in startups, account management, sales development, sales, renewals, or customer success.
Extremely organized, detail oriented, and confident at building repeatable processes.
Comfortable managing a portfolio of ~60 customers and identifying upsells and contraction/churn risks.
A fast learner: Adapts quickly and can work independently.
Persistent and personable.
A strong communicator who can balance engaging with technical personas while driving business outcomes.
Receptive to feedback and has a desire for continual improvement.
Embodies our company behaviors, especially those of: "We Start Simple and Iterate", "We Are Drivers, Not Passengers" and "We Are Builders".
Great at aligning Teleport’s products to ROI

Mid-Market Account Manager

Key skills