Providing analysis of SIEM alerts leading to enhanced customer security
Work with customers to enhance security incident response procedures
Enhance internal investigation process and identify additional toolsets required for rapid incident turnaround
Be part of a 24/7 customer support team providing first level diagnosis for our hosting and network customers.
Identifying improvements and advising on best practice.
Manage 3rd party vendor support as required.
Adhere to team processes and the direction of the team
Work with Senior analysts / engineers to implement platform optimizations and tuning through structured change process
Perform upgrades to SIEM environment from operating system to application to ensure highest level of platform security

Proficiency in Security Information and Event Management (SIEM) platforms, particularly Splunk.
Demonstrated experience in analysing and responding to security incidents.
Strong understanding of cybersecurity principles and best practices.
Experience in threat detection, analysis, and mitigation.
Familiarity with incident response procedures and playbooks.
Excellent analytical and problem-solving skills.
Strong communication skills to collaborate effectively with stakeholders and customers.
Relevant security qualifications are a plus.

Security Analyst

Key skills