Principal Software Engineer, Connectors

Role Overview

• Design and architect scalable, high-performance connector frameworks for enterprise application integrations.
• Define technical standards, best practices, and design patterns for connector development.
• Drive architectural decisions for complex integration scenarios involving 200+ enterprise applications.
• Evaluate and recommend new technologies, tools, and frameworks to improve connector reliability and performance.
• Lead technical design reviews and provide guidance on system architecture and design trade-offs.
• Develop and maintain complex connectors for mission-critical enterprise applications such as Salesforce, Workday, ServiceNow, SAP, and others.
• Write high-quality, maintainable, and well-documented code following established coding standards.
• Implement robust error handling, retry mechanisms, and fault-tolerant designs for external system integrations.
• Optimize connector performance, scalability, and resource utilization.
• Conduct code reviews and ensure adherence to engineering best practices across the team.
• Resolve complex technical challenges related to API integrations, authentication mechanisms, and data synchronization.
• Investigate and troubleshoot production issues requiring deep technical expertise.
• Research and implement innovative solutions for emerging integration patterns such as OAuth 2.0, JWT, SAML, and modern authentication methods.
• Analyze and optimize system bottlenecks affecting connector performance and reliability.
• Drive continuous improvement initiatives to enhance connector quality and maintainability.
• Mentor and guide senior and mid-level engineers on technical design, coding practices, and problem-solving approaches.
• Conduct technical training sessions and knowledge-sharing workshops.
• Review and provide constructive feedback on technical designs and code implementations.
• Foster a culture of engineering excellence, innovation, and continuous learning.
• Support career development of team members through technical guidance and coaching.
• Collaborate with Product Management to translate business requirements into scalable technical solutions.
• Partner with Customer Success and Support teams to resolve complex customer issues.
• Work with QE teams to define comprehensive testing strategies and ensure quality standards.
• Coordinate with other engineering teams on cross-module dependencies and integrations.
• Participate in technical discussions with customers and partners as a subject matter expert.

Requirements

• 12+ years of professional software engineering experience with at least 3+ years in a senior or principal engineering role
• Bachelor’s degree in Computer Science, Software Engineering or related technical field
• Expert-level proficiency in Java and Groovy, with a deep understanding of object-oriented design principles, design patterns, and enterprise application development.
• Strong experience working with RESTful APIs, SOAP services, and enterprise integration patterns, including authentication and authorization frameworks such as OAuth 2.0, SAML, JWT, and modern authentication protocols.
• Proven track record of designing and building scalable, high-performance systems capable of handling complex integrations with external enterprise platforms.
• Deep understanding of database technologies, including SQL and NoSQL, along with expertise in data modeling for large-scale applications.
• Experience integrating with major enterprise applications and platforms such as Salesforce, Workday, ServiceNow, SAP, Active Directory, or other SaaS and on-premise enterprise systems.
• Strong adoption and high usage of AI-assisted development tools to improve engineering productivity, debugging efficiency, and code quality.
• Experience in designing and building AI-driven agents and automation tools to support various stages of the software development lifecycle, including code generation, debugging, testing, documentation, incident analysis, and knowledge retrieval.

Tech Stack

• Groovy
• Java
• NoSQL
• ServiceNow
• SOAP
• SQL