Regional Communications Manager

Role Overview

• Ensure customers and communities feel informed, supported during infrastructure work
• Lead integrated 360° communications campaigns
• Partner closely with delivery teams, stakeholders, agency colleagues
• Strengthen forward planning and improve campaign quality
• Help reduce confusion, prevent escalation, build trust across the region

Requirements

• Communications professional passionate about improving customer experience
• Experience leading integrated campaigns across multiple channels
• Comfortable influencing a wide range of teams
• Ability to anticipate risks and shape the right message
• Strong character, positivity and empathy

Benefits

• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £2,250 per annum based on company performance)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our ‘Academy’
• Electric vehicle scheme and retail offers
• Family friendly policies
• Two volunteering days per year