Provide comprehensive Banner implementation services, including training, functional consulting, and technical support, directly at client sites and remotely from home.
Conduct in-depth analysis of existing business processes, recommending and implementing technological solutions to enhance efficiency and productivity.
Troubleshoot technical and functional issues within the Banner Student AR module, ensuring seamless operation for our clients.
Requirements
5 or more years working within the Higher Education Industry.
5 or more years of experience working with Ellucian Banner Student AR module, demonstrating advanced user proficiency.
Experience leading, in part or in full, the strategic implementation of Banner Student AR functionality, orchestrating and overseeing key phases of the process at a college or university.
Proven expertise in implementing the Banner Student Accounts module, transforming and automating business processes within the Bursar or Cashier’s office.
Demonstrated functional experience using the Fee Assessment tools in Banner.
Experience in a consulting capacity, focusing on enhancing business processes and creating efficiency.
Ability to troubleshoot technical and functional issues within Banner.
Exceptional oral and written communication skills and a proven customer service approach.