Key skills
Communication
About this role
Role Overview
- Responsible for safe, high quality, and timely installation of the equipment following KONE installation methods
- Reports installation progress to the installation supervisor
- Responsible for receiving, checking and storage of materials
- Keeps the installation tooling safe and in good condition, ensures the security of the delivered equipment, is responsible for the safe working environment
- Submits reports of timekeeping, quality feedback forms and warranty claims for material
- Contributes to the ongoing improvement of the product by feedback to the supply line
- Manages on-site communication with the customer for day to day installation and logistical activities
- Communicates with the builder to prevent interruptions to installation work
- May be required by the supervisor to give training/coaching to trainees and helpers
Requirements
- NVQ Level 3 in Escalator Engineering or equivalent
- Strong customer service skills
- Excellent knowledge of health and safety practices
- Good written and spoken English
- A clean UK driving licence (a KONE van will be provided)
Benefits
- Excellent salary depending on experience
- KONE van and fuel card
- Parking apps to cover business parking costs
- Paid travel and overtime
- 25 Days Holiday + 8 Bank Holidays + 1 Volunteering Day
- Company Pension Scheme
- Employee Assistance Programme
- Prolonged disability insurance (PDI)
- KONE Healthcare plan, which includes unlimited GP video consultations, diagnosis, physiotherapy
- KONE dental plan
- Life Assurance
- Gym membership
- KONE Discounts and cashback platform
- Service Awards for every 10 years of seniority
- Give As You Earn, which allows to make tax-efficient charity donations
- Cycle to Work Scheme