Develop comprehensive, end-to-end strategic learning plans that align with product strategy, commercial objectives, regulatory requirements, and customer needs.
Assist design and development of launch workshop curricula and associated learning assets (facilitator guides, participant materials, job aids, e-learning modules, assessments, simulations, and virtual instructor-led content).
Define learning pathways for different roles (field sales, medical science liaisons, customer support, market access) and for different phases (pre-launch, launch, post-launch, in-line maintenance).
Establish measurement and evaluation frameworks (performance metrics, behavioral indicators, business KPIs) and implement a plan to collect, analyze, and report learning impact.
Partner with cross-functional stakeholders — sales and product leadership, commercial training, HR/Talent, Medical, Regulatory, Marketing, Sales Operations — to align content, timing, and rollout logistics.
Lead pilot programs and continuous improvement cycles using learner feedback, performance data, storytelling, and A/B testing of methodologies.
Provide thought leadership on adult learning theory, blended learning approaches, digital enablement (microlearning, virtual labs, simulations), and change management practices.
Manage, mentor and grow a high-performing team of L&D professionals; set priorities, develop talent, and ensure effective cross-functional collaboration.

Minimum of a Bachelor’s degree, or currently in pursuit of degree completion, or equivalent relevant work experience in Human Resources, or related discipline.
Minimum of 10+ years of related experience (8+ years with Master’s degree)
Experience in the area of Ophthalmology in either a sales or learning/education capacity.

medical, dental, vision healthcare and other insurance benefits (for employee and family)
retirement benefits, including 401(k)
paid holidays
vacation
compassionate and sick days

Associate Director, Learning & Development

Key skills