Provide technical leadership for Cloud Operations Engineers (L1) and Site Reliability Engineers (SREs L2)
Manage resource scheduling and rotational coverage for operational continuity
Drive real-time troubleshooting and impact assessment during incidents
Mentor Cloud Operations Engineers and SREs on cloud infrastructure fundamentals and best practices
Enforce adherence to runbooks, SOPs, and security policies
Collaborate closely with application and product engineering teams, and vendors
Facilitate and review post-incident reviews and root cause analysis

8+ years of experience in Cloud Operations, SRE, Infrastructure Engineering, or Production Support
Handson experience operating enterprise environments in AWS, Azure, and/or GCP
Strong background in: Incident management and escalation, Cloud infrastructure (compute, networking, storage, IAM), Monitoring and observability
Proven ability to lead technical teams during incidents
Experience mentoring engineers in operational and reliability practices
Strong written and verbal communication skills
Ability to operate effectively in a 24×7 global operations model.
Prior experience as a Tech Lead, Lead SRE, or Senior Cloud Operations Engineer
Strong understanding of SRE principles including reliability, error budgets, and toil reduction
Experience driving automation using scripting or Infrastructure as Code
Familiarity with regulated or enterprise environments (financial services preferred)
Cloud certifications (AWS, Azure, or GCP)

Cloud Infrastructure Engineering – Tech Lead, SRE – Azure, AWS, GCP

Key skills