Create and deliver Business Value Assessments (BVAs) including complex ROI modeling, TCO analysis, and value realization benchmarking.
Partner closely with Sales Leadership and Account Executives to develop deal strategies that emphasize business justification over feature-set comparisons.
Translate technical metrics (like MTTR, Error Rates, and Cloud Cost) into business KPIs (like Revenue at Risk, Subscriber Churn, and Operational Efficiency).
Ensure customers are co-creators in their value roadmap, moving beyond the initial sale to track and report on actual value achieved post-implementation.
Mentor and train the broader GTM teams on value-based selling best practices to increase deal win rates and deal size.
Drive high-impact business value discovery sessions with Customers to uncover pain points and map them to New Relic Value Pillars (Business Uptime, Engineering Excellence, and Digital Experience).

Extensive relevant work experience (ie Value Engineering, Management Consulting, Investment Banking, or Strategic Pre-sales) or a Master’s degree with relevant professional exposure.
Exceptional presence with the ability to influence C-level executives and technical stakeholders alike.
Strong proficiency in creating financial models (ROI, NPV, Payback Period) and building executive-level presentations.
Ability to work on complex issues requiring an evaluation of identifiable factors and intangible variables.
Ability to understand complex distributed systems and observability concepts (APM, Infrastructure, Log Management).

Senior Business Value Engineer, EMEA

Key skills