Customer Service Specialist
Spain
Full Time
2 hours ago
No Sponsorship
Key skills
Leadership
About this role
Role Overview
- Answer phone calls and respond to customer inquiries in a professional and efficient manner.
- Enter, process, and manage orders.
- Inform customers about products, pricing, and how the website works.
- Recommend products based on the customer’s needs and requirements.
- Resolve customer issues in a timely, solution‑oriented way.
Requirements
- Positive and enthusiastic attitude with a strong customer focus.
- Previous experience in customer service (highly valued).
- Knowledge of MS Office applications, including Excel and Word.
- Ability to manage multiple tasks efficiently.
- Required: Proficiency in English to assist customers (written and spoken).
Benefits
- Generous and competitive total rewards package.
- Comprehensive and career-development resources to expand your skills and maximise your potential.
- Supportive and accessible leadership team and a solid values platform that underpins who we are and how we operate.