Operations Manager

Role Overview

• Supports the engineering team and assists the Property Manager in daily management and operation of properties
• Monitors operation and maintains refrigeration, water cooling and air conditioning; boilers, heating, ventilating and hot water equipment; pumps, valves, piping and filters; other mechanical and electrical equipment
• Reviews logs as necessary to assure proper operation of equipment
• Reports any problems/malfunctions on an as needed basis
• Performs preventive tasks when required
• Oversees repair and P.M. of Mechanical, Electrical, Plumbing and other building systems
• Ensures the availability of an adequate inventory of tools and other supplies to operate the building
• Prepares and submits purchase orders requests
• Develop sources for stock materials and performing periodic checks of inventory levels
• Oversees the activities of contractors working within the building
• Assures that all assets are maintained on time and in accordance with JPMC standard frequency
• Develops & reviews all Method of Procedures & assures that all activities are covered by a MOP, SOP and/or EOP
• Ensures all managed sites are operating according to state and local building codes
• Provides on-site support for all maintenance events
• Ensures that all engineering, maintenance, and operations activities are properly planned, scheduled, and that the change management process is adhered to as per client requirements
• Manages the critical spare parts program
• Works with property manager on construction such as tenant renovation and capital project implementation
• Ensures the team is following all the JPMC operations standards as outlined on the SharePoint site
• Drives world class operations by maintaining solid communications and interaction with clients and vendors
• Supports the Facility Team with day to day operational support to assure the IFM service delivery
• Supports team with incident issues and ensures that the escalation is properly followed per the JPMC requirements

Requirements

• Associate Degree in any engineering discipline or equivalent work experience
• 7+ years facility related work experience, including customer service, leadership and supervisory experience
• Managerial experience
• Comprehensive knowledge of maintenance processes
• Understands aspects of construction planning and execution
• Exposure to HVAC, fluid handling/pumping, fluid filtering, mechanical systems, welding, and electrical systems engineering and operation
• Working knowledge of computer applications including Microsoft Office and CMMS systems
• Demonstrated verbal/written communication skills
• Proven record of excellent internal and external customer service.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay