Supervisor, Integrated Investment

Role Overview

• Translate media strategies into actionable investment plans aligned with client goals and audience insights
• Review and fine tune media plan recommendations for Director review
• Review and approve buys, authorizations, and placements created by junior team members
• Ensure all campaigns are executed on time, within budget, and in accordance with client expectations
• Manage the tactical mix of media channels (e.g., Linear TV, CTV, Digital, Audio, OOH, Social, Programmatic, Influencer, Content, Experiential) depending on campaign needs
• Work with the Planning, Analytics and Biddable team to ensure investments are data-informed and measurable
• Serve as a day-to-day junior-level client contact for all campaign-related issues, optimizations, and strategic discussions
• Lead relevant client presentations and status meetings, articulating campaign performance, investment decisions, and recommendations
• Troubleshoot any campaign issues and provide timely resolutions and updates
• Partner with Planning Teams to align media investment with brand objectives and business KPIs
• Build and maintain strong relationships with media vendors and platforms
• Lead negotiations for optimal rates, value-adds, sponsorships, and inventory packages
• Stay updated on market conditions, media trends, and opportunities for innovation or test-and-learn campaigns
• Evaluate vendor proposals and recommend new partners or platforms to test
• Oversee and guide the creation of reporting deliverables by junior team members
• Analyze campaign performance data and extract actionable insights
• Lead post-campaign analyses and work with analytics teams to measure ROI, efficiency, and engagement
• Present learnings and optimization plans to internal stakeholders
• Ensure financial accuracy and timeliness in billing, invoicing, and reconciliation processes
• Track and manage campaign budgets, pacing, and forecasts
• Maintain internal documentation and ensure compliance with agency processes and client contracts (Investment Trackers, Pacing, Dashboards, etc)
• Supervise and mentor a team of Assistants and Buyers, providing guidance, feedback, and performance evaluations
• Oversee day-to-day responsibilities of junior staff, ensuring quality control, timeline adherence, and best practices
• Foster a collaborative, inclusive, and growth-oriented team culture
• Participate in training new team and department members.
• Act as a resource for problem-solving, workload balancing, and process improvement

Requirements

• 5 years of agency media planning/buying experience
• Deep understanding of both traditional and digital media channels, pricing models, and performance metrics
• Strong client-service orientation and ability to build trust with senior stakeholders
• Prior experience managing and mentoring junior staff
• Excellent project management, communication, and organizational skills
• Strategic mindset and a passion for media innovation and industry trends
• Proficient in tools like Excel, OneStrata, Nielsen, Comscore, Google Campaign Manager, and Excel; High-level understanding of Social platforms and DSPs

Benefits

• Flexibility to work in hybrid manner with in-office and work from home options (depending on role).
• Open/Flexible PTO with US & UK specific policies
• Sponsored healthcare options and agency-wide physical & mental health support
• 401k with company match (USA), and generous Pension (UK)
• Paid sabbatical at significant milestone anniversaries
• Generous paid parental leave policy
• Life milestone recognition & support
• The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development)
• Cell phone/tech reimbursement
• Student Loan payment plan (US)
• Tuition reimbursement
• Learning & Development and training programs
• And burgers – lots and lots of burgers