Key skills
AWSGrafanaJavaKafkaKubernetesLinuxPostgresPrometheusPythonReactTerraformVMwareGoGitHub ActionsTerragruntPostgreSQLMSSQLDatadogKibanaGitHubIstioCommunication
About this role
Role Overview
- Manage SLAs that require sub-hour attention and respond to incidents on a daily basis
- React, resolve, and escalate incidents as necessary, collaborating with the technical and business teams.
- Build and implement incident processes to ensure the organization's ability to operate our connection at scale, working alongside the business and technology teams.
- Take ownership, plan, and execute both planned and on-demand maintenance of our systems, collaborating with impacted and dependent technology and business teams.
- Continuously improve our product, including observability and integration with internal services and processes.
Requirements
- At least 3 years of experience in similar positions
- Virtualization (i.e. management of virtualization console, etc.), experience with CISCO UCS, VMware ESXi, VSphere systems or similar
- Network definition and network devices management (i.e. switches & FW)
- Communications: IP/TCP fundamentals, VPNs, TLS, mTLS, SSL Certificates
- Operating systems Critical: Linux Windows Server
- Database Engine management and tuning (ideally PostgreSQL & MSSQL)
- Experience with monitoring and alerting tools (both for infra & logs) such as Prometheus, Grafana, Loki, Mimir, Kibana, Datadog
- Experience with the following technologies: Kubernetes, Istio, Kafka, Terraform, Terragrunt, PostgreSQL
- Experience with AWS (Nice to have: multi region management and cost optimization)
- Experience developing in Java, Python, Go, or another programming language
- Experience with GitHub Actions or similar for CICD processes and automation.
- Strong written and verbal communication skills in English, with the ability to incorporate peer review to improve designs and rectify errors before they occur.
- Proficient with technical terminology in both Spanish and English
Tech Stack
- AWS
- Grafana
- Java
- Kafka
- Kubernetes
- Linux
- Postgres
- Prometheus
- Python
- React
- Terraform
- VMware
- Go
Benefits
- Competitive salary based on performance and experience
- Chance of earning Klar stock options
- 26 days of paid vacation per year
- Computer device
- International work environment with amazing and highly skilled people
- A world class team that helps you evolve your skills in areas you're interested in
- Wellhub subscription to offer mental and physical health