Operations Manager

Role Overview

• Manage and approve associate timekeeping; assist with associate scheduling
• Conduct motivational meetings and support daily/recurring meeting logistics (agendas, attendance, materials)
• Provide administrative support for associate goal-setting activities (tracking inputs, updating dashboards, distributing materials)
• Perform additional approved administrative duties as assigned by a licensed leader; maintain professionalism and adherence to company policies and guidelines at all times
• Partner with site leadership and training teams to coordinate logistics for initial and ongoing training (scheduling, materials, room setup), without delivering sales content
• Follow all directives of the supervising broker and adhere to company policies and applicable California real estate regulations
• Maintain accurate records, file management, and audit-ready documentation for all assigned transactions and administrative processes
• Prepare and complete transaction-related documents and instruments, ensuring all final materials are reviewed and approved by the supervising broker before delivery to any principal or party
• Deliver, mail, pick up, or coordinate delivery of transaction documents and obtain required signatures from principals or service providers
• Accept, record, and provide receipts for trust funds received from principals or parties to the transaction in accordance with policy
• Provide factual updates regarding the timing of reports, service completion, and delivery of transaction-related information
• Schedule meetings between licensees and principals/parties to the transaction. When delegated by a broker-authorized licensee, arrange for third-party reports and services

Requirements

• High School Diploma or equivalent required
• Prior experience in sales operations leadership and/or a real-estate–adjacent leadership role
• Strong organization and attention to detail; clear, professional communication; scheduling and coordination; comfort with document workflows and standard productivity tools.
• Strong relationship building, coaching and ability to successfully partner with all divisions.
• Consistent adherence to ethical, moral, and professional standards; ability to maintain confidentiality and work within clearly defined compliance limits.
• Must obtain an unrestricted California Real Estate License within 120 days of hire date.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure
• speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program