Leadership of the Closer team
Monitor individual and team performance
Conduct 1:1s, roleplays and structured feedback sessions
Support onboarding and ramp-up of new hires
Serve as the point of contact for team questions, alignments and best practices
Manage commercial flow with SDRs
Ensure strategic distribution of incoming leads
Act as a bridge between pre-sales (SDR) and closing (Closer)
Track lead journeys and ensure smooth movement through the sales funnel
Coordinate activities, schedules and priorities between teams
Provide operational and administrative support
Keep the CRM (Salesforce) and automation tool (Outreach) updated and well used
Ensure cadences, activities and follow-ups are completed
Monitor service-level agreements (SLAs) and propose course corrections when needed
Data analysis and insight generation
Produce and analyze performance and conversion reports
Identify improvement opportunities based on data
Contribute to strategies to optimize the commercial process
Training and development
Actively support onboarding and continuous training of the team
Structure playbooks, best practices and learning dynamics
Foster team spirit, ownership mentality and a results-driven culture

Previous experience leading sales teams, especially Closer teams
Degree in Business Administration, Marketing, Commercial Management or related fields (preferred)
Strong organizational skills and ability to manage multiple initiatives simultaneously
Excellent interpersonal communication and active listening skills
Proactivity, autonomy and strategic thinking
Proficiency with tools such as CRM (Salesforce) and Outreach (or similar)
Analytical skills to work with data, reports and performance indicators
Experience in SaaS companies or consultative sales (differential)
Experience in sales teams structured by stages (SDR → Closer) (differential)
Participation in building or improving sales processes (differential)
Leadership focused on people development and collaborative culture (differential)

Work schedule: Monday to Friday, 9:00–18:00 — Remote or hybrid in Rio (2 days in-office)
Time bank for compensatory time off (to be taken later)
Home office allowance
Meal/Food allowance on a flexible iFood card
Medical, dental and group life insurance
Childcare allowance
StarBem for mental health and wellbeing
iFeel app for emotional support
Gympass for you and up to 3 dependents
Pet plan that extends care to your pet
Creditas benefits: access to payroll loan network
Stock options — eligible after 6 months with the company
Birthday day off to celebrate as you prefer
Partnership Club with discounts and agreements with educational institutions (universities and language schools)
Special leaves: 10 days for bereavement of a close person; 2 days for pet bereavement; 7 days for marriage; parental leave: 30 days for fathers and 6 months for mothers
Referral program offering up to R$600 per referral who remains with us for more than 6 months

Sales Coordinator – Closer, B2B

Key skills