Lead the delivery of Public Safety software implementation projects from contract award through to go-live and service handover.
Plan, track, and manage project schedules, milestones, risks, issues, and dependencies.
Coordinate and manage resources from internal teams, external partners, and customer stakeholders to ensure smooth project progression.
Build strong relationships with customer organisations (including emergency services forces) and act as the primary NEC representative in all customer meetings.
Manage escalations effectively, ensuring issues are addressed promptly and communicated appropriately.
Chair and attend internal governance boards, providing accurate reporting to senior stakeholders.
Ensure project delivery remains within the agreed NEC budget, maintaining strong commercial awareness throughout.
Oversee third-party contractors and ensure alignment with project objectives and quality expectations.
Maintain a high standard of professionalism and be an excellent ambassador for NEC.

Proven track record as a Project Manager delivering significant, large-scale software implementations
Strong understanding of project and programme management principles, tools, and methodologies
Excellent organisational skills with the ability to prioritise workloads effectively and work calmly under pressure
Confident user of MS Office and project management software
Strong leadership, stakeholder management, and communication skills, with the ability to engage credibly at all levels
Analytical thinker with strong problem-solving abilities
Highly numerate, methodical, and commercially aware, with the ability to understand and report on project budgets
Demonstrated ability to self-manage, take ownership, and maintain productivity in demanding environments
Professional, approachable, and committed to delivering a positive customer experience
Willingness to work extended hours when required to support project success
Degree or equivalent experience
PRINCE2 Practitioner or similar project management qualification

Single Private Medical Cover (with the option to select family cover at an additional cost)
25 days paid holiday (includes 3 company nominated days) with the option to buy/sell up to 5 days
4 x basic salary life assurance cover
A Group Pension Plan with fantastic employer contributions
A selection of tax efficient flexible benefits to suit your individual needs

Project Manager – Public Safety

Key skills