Senior Account Manager

Role Overview

• You’ll own and grow a portfolio of 5-7 enterprise accounts, acting as both a strategic advisor and a commercial driver.
• Develop deep, trusted partnerships with executive stakeholders and decision-makers.
• Expand your network within accounts to uncover new opportunities across business units.
• Identify, shape, and close upsell and cross-sell opportunities across software and advisory services.
• Lead complex deal cycles from opportunity creation through negotiation and close.
• Align Stibo Systems’ solutions to customer business objectives.
• Ensure successful outcomes and long-term value realization.
• Forecast accurately and manage pipeline with discipline.
• Track key account metrics and communicate insights to internal stakeholders.
• Partner with Sales, Marketing, Product, and Professional Services.

Requirements

• 7+ years of experience in enterprise account management or SaaS sales
• Proven success in growing existing accounts and closing expansion deals
• Strong executive presence with excellent communication and negotiation skills
• Experience in industries such as Retail, Manufacturing, CPG, or Distribution
• Familiarity with PIM, MDM, or data management solutions
• Comfortable navigating CRM tools (e.g., Salesforce) and managing forecasts
• Interest or experience in AI-driven use cases is a plus
• Willingness to travel across North America as needed (50%+)

Benefits

• Flexibility through a hybrid work model
• "MindFUL" and "MindFuel" days which are global days off and learning days
• Volunteer days
• Access to learning platforms like Udemy
• A caring and inspiring environment, promoting a happy and healthy lifestyle through a wide range of facilities and activities