Provides timely and accurate utility billing calculations for tenants within our national portfolio of real estate
Prepares annual settlements by property and utility type for each assigned client
Supplies client utility budgets on an annual basis
Provides escrow recommendations upon request from client leasing personnel
Monthly maintenance of utility tariff data, and property information within our database to ensure consistency and accuracy of reporting
Reviews utility specific lease language, to ensure tenants are properly billed in accordance with their individual leases
Maintains key relationships with Resource Energy employees, external clients, tenants, and vendors
Responds timely to tenant/client inquiries in accordance with established Resource Energy procedures
Acquires a working knowledge of both internal and external software required to effectively perform Utility Redistribution and Customer Service duties
Participation in Energy Team process improvement projects, actively communicating progress to Regional Energy Managers, and supervisory staff within the organization as well as the client
Requirements
BA/BS in Energy, Accounting, Engineering, Computer Science or similar analytical discipline
0 – 2 years previous related work experience or prior internship with knowledge of energy calculations, sustainability concepts or commercial real estate experience preferred
Proficient in using MS Excel to combine and analyze data from various sources, and generate reports and graphics
Strong customer service orientation with the ability to interface with all levels within our clients organizations
Strong attention to detail with excellent time management, project management and follow through skills.