Key skills
Sales
About this role
Role Overview
- Implement targeted customer retention measures (e.g., campaigns) and optimize service processes
- Support (Key) Account Managers in the sales process with clinical and technical expertise
- Create tailored product configurations, service models (including upgrades to the installed base) and pricing proposals
- Prepare quotations and sell products, updates, upgrades and consumables to existing customers
- Present offers and conduct negotiations — together with the (Key) Account Manager or independently
- Conduct product demonstrations and trainings and transfer knowledge to physicians, nurses, biomedical technicians and colleagues
- Develop coordinated sales strategies within the team, perform needs analyses and forecasts
- Monitor competitor activities and industry trends
- Handle customer inquiries and complaints
Requirements
- Several years of professional experience in healthcare or health services
- Extensive clinical experience in the medical field
- Very good knowledge of healthcare processes and workflows
- Ideally experience in the medical capital goods/medical devices sector, IT, or a clinical/medical environment
- A completed degree (technical, business administration, medical) is desirable but not required
- Ideally good knowledge of reimbursement structures in the German healthcare system
- Persuasive, reliable manner with a strong sales orientation
- Willingness to relocate to the assignment area (North and East Germany)
Benefits
- Informal ‘du’ culture (use of first-name/informal address), one paid day for volunteer work, various team/cultural activities (e.g., on sustainability, diversity)
- Wide range of professional training and personal development opportunities
- Company car with option for private use