Solve complex problems and identify potential future issues across the spectrum of platforms and services
Manage systems data for clients and providing day-to-day solutions and security compliance
Oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients
Collaborate with a diverse group of talented people and gain invaluable management and organizational skills

Minimum 6+ years of experience in z/OS System Administration environment with work management, user management, journal management and performance management
Act as support and domain expert for z/OS operating system and system components
Provide direct technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades, or changes to z/OS operating system, network, and component software
Primary support for assigned ISV products along with diagnose z/OS platform system and product issues and follow up with root cause analysis
Analyse performance issues while providing technical consultation and inquiries from the other IT technical teams
Support for new product installation and evaluation as needed
Participate in Disaster Recovery planning and tests as scheduled
Proven experience in providing support for ISV products
Validated knowledge in the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM, Third party products
Ability to Recognize complex problems related to functional objectives

Flexible, supportive environment
Professional development opportunities
Be Well programs designed to support your financial, mental, physical, and social health
Opportunities for Cloud Hyperscalers
Chance to certify in all four major platforms

Mainframe z/OS System Programmer

Key skills