Sales Team Lead/Manager

Role Overview

• Lead, mentor, and manage the daily activities of both Inbound and Outbound sales representatives.
• Drive the team to meet and exceed daily, weekly, and monthly KPIs.
• Standardize and enforce sales workflows, scripts, and outreach cadences to ensure consistent customer experience.
• Balance the team’s focus between responding to hot leads and driving proactive growth.
• Conduct regular 1:1s, call monitoring, and live coaching sessions to improve conversion rates.
• Manage and optimize CRM usage, ensuring data integrity and that no lead falls through the cracks.
• Work closely with the Head of Sales to implement new initiatives quickly and efficiently.

Requirements

• 3+ years of experience as a Sales Team Lead or Sales Manager, specifically in a high-volume environment.
• Demonstrated experience managing both Inbound and Outbound teams.
• Previous experience in E-commerce, Startups, or Apparel/Product Manufacturing is highly preferred.
• Expert-level comfort with CRM tools (e.g., Salesforce, HubSpot, Pipedrive) and sales engagement platforms.
• Exceptional verbal and written English skills.

Benefits

• 100% Remote
• manage a global sales team!
• Exceptional quality and seamless experience via our exceptional team and AI-integrated systems.
• Opportunity to lead and empower inbound/outbound sales teams.
• Freedom to work from anywhere in the world as long as you have all your tools and a fast, stable internet connection.
• Encouragement to apply even if all requirements are not met.