Provide leadership, direction, advice and guidance to a team of professionals to ensure that all service levels, revenue targets and margins are met and exceeded
Contribute to the development of skills and provide coaching within the broking community to ensure the relevant capabilities are in place
Ensure that quality and compliance procedures and processes within the broking, claims and operations teams are adhered to, meeting internal and external regulations
In conjunction with work teams: 1. Contribute to the development of products and/or placement strategies, in collaboration with the Strategic Risk Consulting team, in order to support the execution of broader key goals

Oversee, review and evaluate information to assess and evaluate complex client risks in order to support the placement of client risks into the market
Oversee, research and evaluate market solutions in order to identify and develop optimum risk solutions for clients
Develop, review and deliver bespoke client and prospect presentations to secure new, and build on existing, relationships

Develop relationships at senior levels with a broad range of organizations and stakeholders in the market, in order to fully understand the industry environment and competitor strategy to secure optimum results for clients
Manage large and complex new business placement and renewals
Evaluate and oversee the design and delivery of improvements to broking and placement processes and systems
Ensure strict adherence to all operational standards, both those mandated by the Mexican regulatory authorities and those established by WTW.

Relevant academic qualification or equivalent experience
Relevant professional qualification or equivalent experience, with the ability to translate knowledge and experience into recommendations and deliveries to add value to the business
Proven expertise across a variety of risk and insurance products and services.
Proven expertise across a variety of sales techniques
Excellent verbal and written communication skills – English and Spanish
Excellent organizational skills and understanding of inter-departmental dependencies
Excellent leadership and interpersonal skills, ability to communicate and influence at the work teams and senior leadership level
Excellent relationship management skills
Broad commercial knowledge and a sound understanding of the business and sector
Computer literacy and good working knowledge of relevant systems / computer software
Familiarity with relevant functional and company-wide procedures, policies and guidelines, 100% compliant to company values and governance

Head of Facultative Reinsurance

Key skills