Own and maintain policies, procedures, and service-level agreements (SLAs) for the Dealer Advance and Progress Pay programs; evolve program frameworks as portfolio performance, regulations, and market conditions change.
Review dealer financial statements and assess going-concern risk, including liquidity position, debt service capacity, covenant compliance, and adverse financial trends.
Partner with the Risk Management organization to ensure alignment on risk appetite, dealer qualification standards, and program controls.
Work directly with prospective dealers to understand their business models, operational capacity, and advance pay requests.
Analyze prior dealer fundings, job turnover, and utilization trends to support the setting and ongoing adjustment of Progress Pay limits.
Lead, coach, and manage a team of 4–5 Dealer Advance and Progress Pay Analysts responsible for monitoring advance pay agings and ensuring compliance with program requirements and contractual timelines.
Requirements
3+ years of relevant credit experience
Bachelor’s degree, or equivalent education and related training or experience
Strong computer skills using Microsoft Office and internet
Able to use problem solving skills to identify and resolve customer and dealer related issues
Strong administrative experience
Work well in a team environment
Ability to input data accurately
Maintain detailed records and files
Proven oral and written communication skills consistent with Service Finance standards