Supports a commercial region or customer segment as the principal CMA CGM contact for all customer rate inquiries for either import or export cargo
Responsible for maintaining understanding of trade lanes to effectively grow market share
Partners with field sales and works with trade/line to provide quotations
Organizes and expedites customer contracts to ensure proper construction and filing of agreed terms and conditions
Expedites all issues by quickly resolving them to reduce service failures or loss of business
Supports overall business strategy and adapts to the industry’s constantly changing environment
Executes essential functions and duties as well as day-to-day responsibilities

1-3 years of general experience
Minimum 2 years work experience required preferably in inside sales, sales or customer service
Minimum 1 year transportation industry experience preferred
High School Diploma or GED required
Bachelor’s Degree preferred
The ability to establish priorities and organize time effectively
Excellent verbal, written and interpersonal communication skills
Attention to details
Ability to build and maintain professional relationships
Working knowledge of commercial and financial terminology of international trade
Proven computer literacy in Microsoft Office suite

Sales Development Representative

Key skills