Lead end-to-end delivery for Health Cloud enhancements (e.g., Medscout integration, territory/account scoring, process automation, refactoring data models, and systematizing provider applications).
Design, implement, and optimize complex automations (Flows, lightweight Apex) for Health Cloud objects like Network Contracts, Provider Relationships, and scoring logic.
Manage external integrations (Medscout, Docusign) and partner with Legal, Security, and Compliance to achieve 100% compliance on all feature releases.
Drive user adoption and subject matter expertise by hosting peer demos and office hours.
Ensure network data quality through governance reports, dashboards, validations, and regular audits.
Maintain up-to-date technical documentation and data dictionaries for all major enhancements.
Requirements
Certified Salesforce Administrator with 5+ years’ experience
2+ years’ experience with Data Cloud
Hands-on expertise in advanced automation and process design (Flows & Apex)
Ability to create clear, effective documentation of business processes
Strong governance mindset with deep knowledge of data modeling and integrations
Health Cloud Accredited Professional or Consultant certification strongly preferred
Experience in medical or insurance-related industries with robust HIPAA compliance standards strongly preferred