Key skills
AnalyticsCustomer SuccessAccount ManagementSales
About this role
Role Overview
- Manage and grow a portfolio of merchants
- Handle inbound leads and convert leads into signed clients
- Foster strong partnerships to drive customer growth
- Ensure smooth activation and onboarding of new clients
- Actively engage with clients to ensure satisfaction
Requirements
- 2–3+ years in Customer Success, Account Management, Sales, or Business Development in a fintech, payments, or banking environment
- Excellent communicator
- Organised and proactive, with strong problem-solving and sales qualification skills
- Confident working with CRMs, internal tools, client data, and payment analytics tools
Benefits
- Hybrid work options
- Private health insurance
- Generous paid time off
- 12 additional days personal time off each year
- Birthday off
- Opportunities to grow and lead