Design and build foundations for a variety of 0-1 and scaling initiatives within the Clinical Operations function designed to improve the quality and compliance of services provided at Headway.
Collaborate cross-functionally to build, execute, monitor, and implement scalable products and processes that enable us to deliver on core business challenges.
Assess and analyze data to develop and determine strategies for accelerating progress, proactively identify areas for improvement, and deliver on roadmap priorities and team OKRs.
Build and manage a growing team to achieve these objectives.

7+ years of experience in operational roles at high-growth companies
2+ years of people management experience; you are a team builder that is passionate about growing and developing talent
Data is your first-language; you enjoy and are skilled at digging through complex data to solve ambiguous problems.
You thrive in the unknown, and seek out opportunities to dive into unfamiliar challenges, drive towards outcomes, and shape strategy.
You are operationally excellent, able to manage a large volume of moving pieces without breaking a sweat.
You are a collaborator that proactively partners across teams while holding teams accountable for execution.
You seek an environment that fosters individual growth through open-feedback and high-autonomy.
You are motivated by the opportunity to make an impact on one of our generation’s defining problems: affordable mental healthcare

Manager, Clinical Operations

Key skills