Execute the plans for the organization's information technology architecture.
Maintain and execute effective procedures related to network, telecommunications, software, hardware, and servers to support day-to-day operations
Maintain and execute an effective process for monitoring, detection, and correction of security and performance issues for networking, desktop, and communications
Execute business automation projects utilizing the Microsoft 365 platform and third-party tools as directed
Solicit infrastructure needs and proactively advise on infrastructure solutions
Identify system gaps and emerging technologies and recommend changes and adoptions
Managing the vendors on procurement, implementation, and adoption of new tools and applications
Implement network updates with minimal business disruption
Provide reports to appropriate personnel regarding effectiveness of IT infrastructure procedures
Requirements
Bachelor’s degree in computer science, computer engineering, electrical engineering, or related field or equivalent via education and/or work experience
3 years’ experience in IT infrastructure administration and IT business processes
Demonstrated success identifying system gaps and emerging technologies that support accuracy, productivity, and business growth
Demonstrated ability to deliver a project or multiple projects on time, from concept through deployment
Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts
Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills
Demonstrated continuous improvement in areas of responsibility
Proficiency in MS Office
Availability to travel domestically and internationally, less than 5%, sometimes with limited notice
5 years’ experience in IT infrastructure administration and IT business processes
Demonstrated expertise in Office 365, including SharePoint, Teams, and e-mail administration
Demonstrated expertise in help desk operation
Experience in IT infrastructure administration in a manufacturing environment
Demonstrated experience in automation using Power Automate
Demonstrated experience in automation using Microsoft Intune
Demonstrated experience in security policies and frameworks, including NIST SP 800-171 and PRISMA
Demonstrated experience in a recognized business process methodology