Act as an escalation point for Tier 1 engineers: mentorship, technical guidance, troubleshooting (Linux, Kubernetes, AWS, file systems, virtualization).
Maintain and monitor hybrid infrastructure (servers, Linux/Windows, Kubernetes, AWS, storage, backups, VMware).
Automate processes with Ansible, Terraform; manage system configurations.
Handle tickets in a 24/5 environment, participate in Scrum ceremonies.
Support Windows-to-Linux migration, create documentation, and contribute to infrastructure projects.

4+ years of Linux administration (RHEL/CentOS), strong troubleshooting skills.
Hands-on AWS experience (EC2, S3, IAM, CloudWatch, etc.).
Knowledge of networking (DNS, DHCP, routing, firewalls), storage systems (NetApp, Pure Storage).
Experience with automation tools (Terraform, Ansible, Puppet/Chef, Jenkins), GitHub.
VMware vSphere/ESXi expertise.
Proficiency in scripting (Shell, Python, PowerShell).
Knowledge of Kubernetes.
Agile/Scrum experience.
English level – upper-intermediate+, conversations with clients in English.

Onboarding: Made for quick and effective adaptation to the company;
Remote work (from Monday to Friday);
Full-time working day;
20 working days of paid annual leave;
Paid sick leaves;
We provide the necessary equipment
a laptop, monitor, additional accessories;
Attractive salary adapted to your experience;
Career advancement and professional growth;
Еqual opportunity policies/ fair working practices;
Personalized learning approach (mentoring, internal courses, knowledge sharing);
Opportunity to develop your competencies
an experienced team, regular 1:1 with a manager as well as development plan tailored to your needs;
High-profile customers;
Free corporate English lessons.

Support Engineer

Key skills