Doc Auditor – Home Equity Post Close

Role Overview

• Review work-in-progress reports to ensure completion of assigned work.
• Assist and support the functions of other Doc Auditors as needed.
• Communication with outside agencies, clients and borrowers.
• Research and resolve discrepancies.
• Print reports from established databases.
• Maintain accurate records and logs.
• Review all documentation for 100% accuracy.
• Knowledge of client, vendor and borrower requirements.
• Perform duties and responsibilities in a timely manner.
• Maintain open communication with other team members and team leader.
• Address inquiries from clients, borrowers, agents, and internal staff professionally and in a timely manner.
• Proficient in ServiceLink operating systems and internal search engines.
• Adhere to company policies and procedures.
• Meet minimum production goals and quality requirements as set by management.
• Perform all other duties as assigned.

Requirements

• High School diploma or equivalent preferred.
• Typing/Data Entry skills, 45wpm with a 95% accuracy rate.
• Possess good communication and customer service skills.
• Knowledge of Windows software applications.
• Knowledge of real estate terminology.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Life insurance
• 401(k) plans
• Employee Stock Purchase Plan
• Paid vacation
• Paid sick time