National Agreements Manager

Role Overview

• Lead the creation, negotiation, and oversight of national service agreements, ensuring alignment with company standards, risk tolerance, and business objectives
• Coordinate service contracts end-to-end, including scope, performance, issues, amendments, renewals, and terminations
• Direct strategic collaborations with important contractors by functioning as the chief contact, ensuring consensus on expectations, and handling commercial or contractual conflicts as required
• Establish and monitor contract performance metrics to ensure service quality, cost control, compliance with contractual obligations, and achievement of agreed service levels
• Partner with Contracts Management to develop service category strategies aligned with business needs
• Develop analytics, dashboards, and reporting to support decision‑making and leadership reviews
• Collaborate with cross‑functional collaborators (e.g., Operations, Contracts Management, Legal, Finance, Project Management) to ensure agreements support operational and strategic goals
• Drive standardization and continuous improvement using data, guidelines, and lessons learned
• Complete sourcing processes by developing, negotiating, implementing, and sustaining supply contracts in the construction arena consistent with business requirements
• Monitor, communicate, and respond to changing market conditions and business drivers on a global basis to improve leverage and minimize risk
• Handle a portfolio of national service agreements that support multiple sites and regions
• Serve as the primary point of contact to collaborate with strategic, high‑value service providers
• Support enterprise‑wide consistency in service contracting and performance management
• Support supplier discovery and optimization of construction spend
• Support supplier nonconformance reporting
• Deliver innovative contracting solutions to increase value

Requirements

• Bachelor’s degree in Engineering, Construction Management, Business, or a related technical field
• 10–15 years of relevant experience, including at least 10 years in construction and/or operations environments
• Strong influencing, communication, and facilitation skills across cultures and geographies
• Proven ability to bring cross‑functional teams together to achieve goals
• Excellent written and verbal communication with technical and non‑technical audiences
• Strong organizational, time management, analytical, and problem‑solving skills
• Effective negotiation and contracting capabilities
• Experience preparing, modifying, and leading commercial negotiations for construction, engineering, and service contracts
• Solid financial, business, and macro‑economic understanding
• Comfortable working in a fast‑paced environment
• Proficient in Microsoft Office and collaboration tools (Excel, Word, PowerPoint, OneNote)
• Working knowledge of SAP and requisition‑to‑pay processes
• Strong understanding of change management and claims prevention
• People management experience is a plus
• Leadership experience and enthusiasm for new opportunities preferred.

Benefits

• Affordable medical, dental, and vision insurance available day one of employment
• 401(k) retirement savings plan with immediate vesting of company match and core contributions
• Paid vacation, holidays, and sick time
• Paid parental leave
• Adoption assistance
• Flexible Spending Accounts (medical, dependent daycare)
• Health Savings Account
• Life Insurance (AD&D), Supplemental AD&D
• Employee Assistance Program (EAP)