Lead the creation, negotiation, and oversight of national service agreements, ensuring alignment with company standards, risk tolerance, and business objectives
Coordinate service contracts end-to-end, including scope, performance, issues, amendments, renewals, and terminations
Direct strategic collaborations with important contractors by functioning as the chief contact, ensuring consensus on expectations, and handling commercial or contractual conflicts as required
Establish and monitor contract performance metrics to ensure service quality, cost control, compliance with contractual obligations, and achievement of agreed service levels
Partner with Contracts Management to develop service category strategies aligned with business needs
Develop analytics, dashboards, and reporting to support decision‑making and leadership reviews
Collaborate with cross‑functional collaborators (e.g., Operations, Contracts Management, Legal, Finance, Project Management) to ensure agreements support operational and strategic goals
Drive standardization and continuous improvement using data, guidelines, and lessons learned
Complete sourcing processes by developing, negotiating, implementing, and sustaining supply contracts in the construction arena consistent with business requirements
Monitor, communicate, and respond to changing market conditions and business drivers on a global basis to improve leverage and minimize risk
Handle a portfolio of national service agreements that support multiple sites and regions
Serve as the primary point of contact to collaborate with strategic, high‑value service providers
Support enterprise‑wide consistency in service contracting and performance management
Support supplier discovery and optimization of construction spend
Support supplier nonconformance reporting
Deliver innovative contracting solutions to increase value
Requirements
Bachelor’s degree in Engineering, Construction Management, Business, or a related technical field
10–15 years of relevant experience, including at least 10 years in construction and/or operations environments
Strong influencing, communication, and facilitation skills across cultures and geographies
Proven ability to bring cross‑functional teams together to achieve goals
Excellent written and verbal communication with technical and non‑technical audiences
Strong organizational, time management, analytical, and problem‑solving skills
Effective negotiation and contracting capabilities
Experience preparing, modifying, and leading commercial negotiations for construction, engineering, and service contracts
Solid financial, business, and macro‑economic understanding
Comfortable working in a fast‑paced environment
Proficient in Microsoft Office and collaboration tools (Excel, Word, PowerPoint, OneNote)
Working knowledge of SAP and requisition‑to‑pay processes
Strong understanding of change management and claims prevention
People management experience is a plus
Leadership experience and enthusiasm for new opportunities preferred.
Benefits
Affordable medical, dental, and vision insurance available day one of employment
401(k) retirement savings plan with immediate vesting of company match and core contributions