Administrator, Public Sector Programs – Bilingual English, French

Role Overview

• Manages the distribution of opportunities posted on bid posting sites
• Downloads and distributes documents to sales as requested
• Forwards amendments and additional information
• Maintains a tracking file of all bids
• Uploads bids to bid posting sites
• Prepares, verifies and submits contractual reports accurately and on time
• Develops and maintains relationships with contracting authorities
• Provides support for internal and external audits related to the Public Sector
• Assists in maintaining a comprehensive inventory of Public Sector contracts
• Provides support for marketing activities related to Public Sector contracts
• Performs tasks to support contract compliancy aligned with contractual requirements
• Supports initiatives to automate processes for efficiency
• Maintains a comprehensive understanding of key internal compliancy tools such as Procurement Program and Pricing Engine
• Executes individual tasks required to support each contract
• Maintains accurate and current information in Procurement Programs and conducts audits to ensure 100% accuracy
• Updates SPE with current price files
• Conducts periodic check-ins with specific vendors
• Assists with internal audits to test system rules and adherence to established processes
• Participates in training sessions to support adoption of internal compliancy tools
• Assists in the creation of detailed process documents for on-demand reference
• Compiles reports for Public Sector on demand requirements
• Assists with special projects
• Assists in the resolution of customer and system issues
• Participates in contract management reviews with Public Sector customers and partners
• Prepares material and participates in customer and vendor meetings
• Works closely with Senior Contracts Public Sector Programs Team Administrators to ensure execution of specific contractual tasks
• Builds and develops relationships with both internal and external customers
• Educates and promotes contract vehicles to increase utilization
• Contributes content to facilitate optimal sharing of contracts and processes with the Public Sector sales teams
• Communicates effectively with all stakeholders
• Provides guidance to customers and sales team regarding processes to leverage specific contracts
• Provides in-depth support of strategic contracts
• Assists and responds to internal and external requests

Requirements

• Post-secondary Diploma or Degree, or equivalent experience
• Strong written and verbal communication skills
• High-level commitment to exceptional customer service and relationship building
• Quick learner with strong problem solving and analytical skills
• Excellent organization skills and the ability to multi-task
• Self-motivated, with ability to work individually and in a team environment
• Proficiency with Microsoft Office/Office 365 tools
• Experience working with SFDC considered an asset
• Bilingualism (English/French) is required.

Tech Stack

• SFDC

Benefits

• Medical and Dental Care
• Employee & Family Assistance Program
• RRSP/DPSP Retirement Savings Plan with Company Matching
• Life and Disability Insurance
• Vacation and Sick Leave
• Holidays
• Parental Leave
• Volunteer Days
• Bereavement Leave
• Employee Discount Program