Key skills
Communication
About this role
Role Overview
- Take inbound calls from customers as well as UHAUL associates to research customer billing.
- Assist in the setup & maintenance of customer payment plans.
- Take payments, issue credits and refunds.
- Identify billing errors and correct as necessary.
Requirements
- 2+ years of experience in credit administration or a similar role.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office Suite, with strong Excel skills.
- Experience with credit scoring models, financial analysis, and collections a plus.
- Ability to work independently as well as part of a team.
- Detail-oriented and highly organized.
- Strong work ethic and ability to meet deadlines.
Benefits
- Full Medical coverage
- Prescription plans
- Dental & Vision Plans
- New indoor fitness gym
- Gym Reimbursement Program
- Registered Dietitian Program
- Weight Watchers
- Onsite medical clinic for you and your family
- Career stability
- Opportunities for advancement
- Valuable on-the-job training
- Tuition reimbursement program
- Free online courses for personal and professional development at U-Haul University®
- Business and travel insurance
- You Matter Employee Assistance Program
- Paid holidays, vacation, and sick days
- Employee Stock Ownership Plan (ESOP)
- 401(k) Savings Plan
- Life insurance
- Critical Illness/Group Accident
- 24-hour physician available for kids
- Dave Ramsey’s SmartDollar Program
- Savvy consumer wellness programs
- from health care tips to financial wellness
- Wellness Program
- MetLaw Legal program
- MetLife auto and home insurance
- Mindset App Program
- Discounts on cell phone plans, hotels, and more
- LifeLock Identity Theft
- U-Haul Federal Credit Union