Ensure high availability, performance, and reliability of area-owned applications.
Lead incident response and resolution within defined SLOs, including root cause analysis, post-mortems, and implementation of preventive actions.
Proactively monitor application health, logs, and interfaces to detect and prevent service disruptions.
Build and maintain observability tooling — dashboards, alerts, and runbooks using the Grafana stack (Grafana, Prometheus, Loki, Tempo, Alertmanager).
Automate operational tasks and eliminate recurring manual work using Bash and Python scripting.
Manage and improve infrastructure using Terraform and Terragrunt.
Maintain and enhance GitLab CI/CD pipelines and support GitOps workflows.
Deploy and manage workloads on Kubernetes (k8s), contributing to cluster reliability and scalability.
Collaborate closely with Service Desk, DevOps, infrastructure, cybersecurity, engineering teams, vendors, and Product Owners.
Ensure compliance with data privacy and security standards in the banking sector.

Bachelor’s degree in Computer Science, Information Systems, or related field
At least 5 years of experience in IT application support, SRE, DevOps, or software engineering, preferably in the financial services sector
Strong analytical skills, service mindset, and ability to work in high-pressure environments
Experience supporting applications in production environments and participating in on-call rotations
Familiarity with ITIL processes, especially incident, problem, and change management
Hands-on experience with observability and monitoring tools (e.g., Grafana, ELK)
Solid understanding of GitLab pipelines and GitOps principles
Practical AWS knowledge — compute, networking, storage, IAM
Strong scripting skills (e.g., Bash, PowerShell, Python)
Working knowledge of databases (e.g., Oracle, SQL Server)
Experience with infrastructure-as-code tools like Terraform and Terragrunt
Kubernetes experience — deploying, troubleshooting, and maintaining workloads
Fluent English is required in spoken and written communication due to working on the Pan-Baltic level

Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)
International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun
Culture. You’ll be joining a team where things move fast, ideas flow freely, and change is part of the everyday.
More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more
Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year
Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed
Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life
Professional growth. Internal and external training programs, LinkedIn learning, workshops, conferences, online training, etc
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Senior Site Reliability Engineer – Payments Unit

Key skills