Juniper Square is a company focused on unlocking the potential of private markets through technology. They are seeking a Senior Project Manager to manage client onboarding and project work, ensuring effective communication and project delivery while building positive client relationships.
Responsibilities:
- Independently own successful project delivery for clients by effectively leading internal and external facing project teams and managing schedule, scope, quality, risk and project resources
- Establish and maintain client relationships with key project resources, critical stakeholders and project team members
- Own and facilitate project meetings to communicate project goals, status, ownership, track updates on open items and prepare meeting minutes for distribution
- Manage project risk by escalating as appropriate to peers, management, or leadership
- Manage multiple work streams concurrently
- Primary point of contact and escalation point for the client and Juniper Square throughout the project life cycle
- Clearly communicate project objectives and expectations across varying levels of the organization, and externally
- Empathetically and creatively work with clients to overcome project blockers and drive stakeholder buy-in for continued forward progress
- Identify and track project milestones and health to ensure phase/critical path deadlines are met
- Become proficient in all aspects of Juniper Square’s project processes and product offerings to competently address client questions and concerns
- Ability to solve hard problems by taking a new perspective on existing solutions while utilizing analytical skills to determine the best solution
- Partner with Juniper Square stakeholders and clients to ensure a successful transition to production
- Continue to expand industry knowledge and project management skills to increase effectiveness and improve client experience
Requirements:
- 5+ years of experience in a client-facing role, preferred project management
- Enterprise customer-facing experience desired. Must have experience engaging with stakeholders at large, complex organizations
- Experience working with customers in private markets (real estate, venture capital, private equity), finance, investments/investment banking and/or fund administration space is preferred
- Demonstrated leadership ability (management not required)
- Demonstrated competence in prioritization of time, resources, tasks, and people in order to meet deadlines and goals
- Must be able to communicate with others in a concise, prescriptive, persuasive and professional manner
- Must be flexible, well organized, and assertive in order to complete multiple tasks and meet the changing demands placed on his/her time
- Must be capable of gathering information from various sources to assist in critical decision-making using highly developed reasoning and good judgment
- Demonstrated ability to work under pressure
- Must be creative and work well as a member of a team to drive decision-making
- Performs under minimal supervision and can work independently
- Motivated by change, demonstrates comfort with an evolving work environment, and can adapt quickly
- Bachelor's degree or equivalent years of professional experience